Girls Gingerbread House Skirt & Top Set | Neon Kids

We aim to provide efficient and reliable shipping for all our customers. Here are the details of our shipping policy:

Processing Time:

Orders are processed within 1-2 business days after payment confirmation.

Shipping Time:

Standard shipping typically takes 1 -2 business days for delivery within the UK.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight and destination of the order.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery Issues:

If you experience any issues with your delivery, please contact our customer service team via the contact form.

International Shipping:

We do offer International Shipping and the cost will be dependant on the Country and will be shown at check out. Delivery timescales will also be shown.

Thank you for shopping with Millianna's Childrens Emporium. If you have any questions or concerns about your order, feel free to reach out to us.

Returns

• Return Period: You have 30 days from the date of purchase to return an item.
• Condition: To be eligible for a return, your item must be unused and in the same condition that you received it, including in the original packaging.
• Personalised Items: Please note that items in the [Personalosed Items Collection] cannot be returned.

Return Shipping

• Free Return Shipping: We offer free return shipping for all eligible returns within the UK. To initiate a return, please contact us, and we will provide you with a prepaid shipping label.
• No Restocking Fee: We do not charge any restocking fees for returned items.

Refunds

Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 10 working days, depending on your card issuer’s policies.

How to Initiate a Return

1. Contact Us: Via the contact page with your order number and details of the item you wish to return.
2. Receive Prepaid Label: We will email you a prepaid return shipping label.
3. Ship Item Back: Place the item securely in its original packaging, affix the prepaid shipping label, and drop it off at your nearest shipping location.